- Email us at firstname.lastname@example.org.
- If you have an issue, visit our UserVoice forum or click the "feedback & support" link to the left.
Why can't I create a bracket?
One of two reasons: either A) the playoff matchups haven't been set yet or B) the window for bracket entries is closed for this season (usually a few days after the first game). If you missed out, be sure to create an account anyway, and we'll email you next year.
I lost my password. Help!
Click here, enter your email address and we'll send you a new password.
Why can't join my friend's group?
It's probably because your entry was created/edited after the start of the first playoff game. If your group owner wants, he can check the "Accept Late Entries?" box on the Edit Group page, and then you'll be allowed in.
What's the deadline for bracket entries?
Entries created/edited after the start of the first playoff game (for 2016 this is 12:30 pm ET on Saturday, April 16) are not eligible for the leaderboard. However, to give people some more time, the final cutoff isn't until a few days later (for 2016 this is 7:00 pm ET on Monday, April 18).
In the first round, you get 10 points for picking the series winner, with an additional 5 point bonus for getting the number of games correct. This doubles in each round all the way through the NBA Finals. (80 points for winner, 40 point bonus)
Tiebreaker: Should there be a tie at the top of the leaderboard, the entry that was submitted first will be declared the overall winner and awarded the trophy.